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Shipping/Handling


All orders over $22.00 are shipped FREE to any USA Zip code via 1st Class Mail. Shipping and Handling charges of $5.66 apply to all orders under $22.00 to USA Zip Codes, we ship anywhere in the world via United States Postal Service, because international shipping costs vary depending on location and total value of the order please email us at Sales@2filter.com to request a quote.

Feel free to email us to check the availability of any filter item listed on our web site. If we have to back-order an item there will be no additional shipping charges when the item(s) on back order are sent (USA Zips only). Sorry, we do not back-order items for under $5. International or Expedited shipping charges (UPS Air Services, Express Mail and Global Priority) are NOT refundable under any circumstances. Including defective merchandise.

2filter.com Return Policy


Return Policy: Refunds - 30 Days There will be a 10% restocking fee on all returned items up to 30 days. We may waive the restocking fee if items are exchanged for additional merchandise. No returns on Canon Ink, Sensor Cleaning Tools, Lens cleaning tools and chemicals.

**** All returns are subject to having our original shipping cost deducted from the refund.

You must email or call for a return authorization before returning any item. Packages will not be accepted unless this policy has been followed. As the customer, you are responsible to properly package, insure, and obtain a shipper's receipt for your records.

Merchandise will be accepted for exchange, credit or refund if unused and undamaged provided that:
1) It is returned accompanied by the original sales receipt.
2) It is in the original carton, complete with all packaging material, accessories, manufacturer's instructions and warranty card (not filled out) if any, which are considered part of the merchandise.

Special Custom Orders and special order items that are not regularly stocked by 2filter.com require prepayment and are not refundable, returnable or cancelable.

Rush Drop Shipments from our filter manufactures are non-refundable.

Every item offered for sale is backed by a USA warranty and guarantee. All prices subject to change without notice.

2filter reserves the right to make changes to correct programming or input errors. You will be contacted if such changes are necessary before we charge your card and process your order.

Privacy Notice

Effective Date: September 26, 2019

This privacy notice discloses the privacy practices for 2filter.com and our website; http://www.2filter.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

Registration

In order to use this website, a user may complete the registration form, this is not required. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Sharing

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Notification of Changes

Whenever material changes are made to the privacy notice specify how you will notify consumers.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 603-352-0047 or via email at Sales@2filter.com